Quality Control

Quality is a drawing, a first article and a checklist.

Custom packaging has one definition of correct: the approved specification. Our QC system exists to make sure production matches it — measurably, and with photo evidence before anything leaves.

Drawing control

Every order runs from a versioned drawing set approved at prototype sign-off. Material grade, density, dimensions and tolerances are written on it — not held in chat history.

First-article inspection

The first production article is measured against the drawing — cavity dimensions, stack thickness, case fit — and photographed before the run continues.

Fit verification

Inserts are fit-checked with the actual part where available, or with a dimensional template of the part where it is not. Retention and extraction force are checked by hand, with gloves, as a user would.

In-process checks

Dimensional sampling during conversion and assembly catches drift while it is still cheap to correct — not at the carton.

Pre-shipment inspection

Final check of finished units against the specification: dimensions, materials, hardware function, marking and completeness of kits.

Photo reporting & packing check

A photo report of the finished, packed goods is shared before dispatch, and export packing is checked against the agreed freight method.

What Gets Checked

The inspection list, in plain terms

  • Dimensions — overall insert/case size and critical cavity dimensions against the drawing.
  • Material identity — foam type and density as specified; no silent substitutions.
  • Construction — lamination integrity, edge quality, cut cleanliness, corner and joint condition.
  • Hardware function — latches, hinges, handles, castors and valves operated and checked.
  • Fit & retention — parts seat correctly, stay retained in handling, and extract without force.
  • Marking & completeness — engraving/printing correct; every kit complete against its contents list.
On test standards: where a project specifies a formal test target — an ingress rating, a drop-test protocol, a transit standard — we confirm in the quotation which standard applies, which case series or construction meets it, and how it will be verified. Ratings belong to specific tested configurations; we do not generalise them across a range.

Specify it once. Receive it as specified.

Start with an RFQ — the drawing set we build together becomes the quality contract for everything that follows.